Voice & Communications
Voice and communications services enable seamless communication via various platforms including traditional telephony, mobile networks, VoIP, and unified communications.
What We Do
Do you need the best cloud-based phone system or best pricing and features for business cell phone services? What about the need to support remote workers or improve employee collaboration with video? What about reducing operational expenses and improving customer experience.
So if you are ready for cloud-based business phones, video conferencing, business text messaging and team collaboration, giving you access to communications solutions from a single provider that are designed to work together reach pout
Our free Sourcing-as-a-Service solution gives you a long-term partner who advises on all your options and negotiates the best pricing with over 500 service providers – turning exposed businesses into scalable enterprises. If you know what type of service your company is looking for, instead of doing an RFP use our Sourcing-as-a-Service platform and get better results in less time. Put a technology advisor on your team, but not your payroll.
So if you are ready for cloud-based business phones, video conferencing, business text messaging and team collaboration, giving you access to communications solutions from a single provider that are designed to work together reach pout
Our free Sourcing-as-a-Service solution gives you a long-term partner who advises on all your options and negotiates the best pricing with over 500 service providers – turning exposed businesses into scalable enterprises. If you know what type of service your company is looking for, instead of doing an RFP use our Sourcing-as-a-Service platform and get better results in less time. Put a technology advisor on your team, but not your payroll.
Services We Provide
Following are the services that we provide in business optimization.
- Unified Communications as a Service
- Call Recording
- Web RTC
- SIP Trunking
- Measured Business Lines (POTS)
- Contract Center as a Service
- Telecom Expense Management
- SMS text Cueing as Service
- POTS Lines
- Wholesale Long Distance
- Conferencing (Audi & Desktop)
- Cloud Fax Servers
- Toll Free Services
Case Study
US Rideshare Company Saves 41% on Conferencing Applications
Challenge
Technology Source was approached by a telecommunications manager at a leading rideshare company who was looking to reduce their monthly spend on their conferencing service, but didn’t want any reduction in quality.
Solution
We began by analyzing their bills to understand their usage pattern, then set up a focus group with the company’s heaviest conferencing users with the purpose of understanding what features they need what they wanted, and what they couldn’t live without. After this due diligence phase, we narrowed down the providers to the platform that would fulfill the criteria requested through our focus group, and sent RFPs to the providers who met the specifications.
A much more affordable provider was found, and the rideshare company moved forward on a beta test to ensure the platform would meet their expectations. Technology Source had several demo accounts set up for them to try, and after a brief trial period, they moved forward with the winning provider.
A much more affordable provider was found, and the rideshare company moved forward on a beta test to ensure the platform would meet their expectations. Technology Source had several demo accounts set up for them to try, and after a brief trial period, they moved forward with the winning provider.
Results
Overall, the organization sew a savings of 41% by moving forward with the provider we helped them to identify. In following up with the client we have learned that they continue to be impress the new features and tools that their outgoing, and more expensive provider,could not offer.
Testimonials
What Our Clients are Saying
“We've placed our trust in Technology Source for more than 18 years, and it has consistently proven to be an outstanding decision. Their unwavering commitment to our clients' businesses has been nothing short of remarkable.”
Lou Najera
“I have dealt with this company for many years. Their level of professionalism and follow through is outstanding. They enable access for their partners to many innovative business solutions and the Agent training on vital industry issues is well organized and effective.”
Wayne Grau
“Technology Source was a key partner in helping me to identify, plan and execute on a modern SD WAN connectivity solution for my company. I greatly appreciated their expertise and assistance in understanding the different options and technologies we could employ.”
Nate Prince