Retail Industry
TECHNOLOGY SOLUTIONS
Our Retail Solutions
01
Customer Analytics
Capture critical client data for use in improving the customer experience and increasing revenue growth. Track passer-byes, store traffic, prospect dwell time, high traffic areas. Capture photos of guests, along with their name, email, age, sex and social media likes.
02
Customer Data Platforms
Capture, analyze & transform billions of data points into profitable customer experiences. Personalize every interaction to make deeper connections with your customers.
03
Reputation Management
Research has shown, that a one-star reduction on web reviews can impact revenues by as much as 40%. Negative reviews will result in immediate contact to resolve issues and improve reviews to protect your revenue.
04
Operational Optimization
Social media management, text and email marketing and payment processing. Website development, SEO and customer relationship management software.
05
Customer Engagement Platform
Send promotions, offers and discounts to customers. Use Facebook, Instagram and Whatsapp to find new customers. Send automated messages for birthdays, refer-a-friend offers and incentives for a return visit.
06
Internet of Things
Track cooler and freezer temperatures and automatically
schedule service. Track expensive assets. Know when trash baskets are full. Monitor
traffic flow to optimize store layout. RFID inventory chips work to control shrinkage.


TECHNOLOGY SOLUTIONS
What We Do
At Technology Source, our strategic solutions start with solving your most challenging technology problems. But we don’t stop there. With over 20 years of experience solving problems for clients, we understand the needs of your business and can recommend little-known, carefully-curated services that deliver a massive impact on operational efficiencies, cost reductions and an improved customer experience.
Technology Source - 15 Point
Provider Selection Criteria
Technology Source evaluates managed services providers, by considering following 15 selection criteria:
- Meets Client's Technical Requirements
- Meets Client's Solution Requirements
- Installation Timeline Can Be Met
- Budgetary Requirements Can Be Met
- Footprint Needs Can Be Achieved
- History Of Providing A Positive Implementation Experience
- Scalable to meet future needs
- Service Level Agreement Provided (SLA)
- Flexible Terms (moves, changes and upgrades)
- Mean-Time To Repair (MTR) Is Within Industry Standards
- 24/7 Access Available
- Self-Serve Portal Access
- Three Customer References Available
- Positive Social Media Reviews
- Offers Training and Installation
