Content Guru makes engagement easy. As a global leader in cloud communications solutions, it delivers off-the-shelf and bespoke customer engagement and cloud contact center services, through the multi-award-winning storm® solution. With a long heritage in cloud technology, storm was the world’s first CCaaS solution back in 2005 and has remained at the cutting-edge of communications innovation ever since. Storm brings together intelligent automation, third-party systems integration, and on-demand scalability to enhance customer experience delivery. With true omni-channel engagement capabilities, storm gives organizations the power to create consistent, seamless, and personalized experiences for customers, inspiring loyalty, improving Net Promoter Scores, and powering commercial success.