UCaaS brings together various features into a single interface, including voice calls and voicemails, texting, instant messaging and presence, email, conferencing, video calls and faxing—all accessible via the cloud across any screen, anytime and anywhere. The user experience remains consistent across users, allowing businesses to optimize how they communicate, making it faster and easier for employees to reach each other and collaborate, and making interactions with customers more productive.

Technology Source offers several options for UCaaS, all delivered via the cloud. These communications suites are always kept up-to-date, and require little-to-no maintenance or ongoing IT support. Businesses can also scale capacity up and down as needed, with same-day provisioning in most cases.