Hosted Contact Center
A hosted contact center delivers the full power of an enterprise contact center without the capital expense or complexity of on-premise systems. Technology Source connects you with leading hosted contact center providers.
What We Offer
- Cloud-hosted ACD and IVR
- Multi-channel customer interaction management
- Agent desktop and supervisor tools
- Call recording and quality management
- Real-time dashboards and reporting
- Disaster recovery and business continuity
Why Technology Source?
Technology Source connects you with vetted, best-in-class providers for Hosted Contact Center. Our Solution Partners evaluate your needs, compare top vendors, and manage the entire process — from selection through implementation and ongoing support.